After only three years as an Arkansas police officer, Officer Tommy Norman received an unexpected request. A murder suspect from another jurisdiction insisted on speaking with him. The two had never met, and more to the point, Tommy had yet to work on a homicide case.
“I was busy trying to find my way in the North Little Rock community as a police officer,” he says. “I was still wet behind the ears.”
The suspect, whom Tommy remembers as a “homeless gentleman,” surrendered to him that day.
As curious as it was, Tommy came to understand that his reputation had preceded him. The suspect no doubt knew of the police officer’s way with people and of the many – on both sides of the law – who had come to trust him.
Today, more than 15 years later, Tommy still gets chills when he recounts the episode. But he talks about it regardless. It’s an important chapter in his story; the one about a 20-year police officer who has become a folk hero to an entire community, not to mention a shining light to hundreds of thousands around the country.
“It was a confirmation [of] what I’m doing – getting out of my car, sitting on front porches, walking block after block – and not walking by myself, but walking with kids and adults on each side of me,” he says. “You know, there’s power in numbers, and you have people behind you more and more each day when they see that you’re real, and that it comes from the heart.”
Tommy is a regular presence at the club, manning phones during a recent telethon and catching as many games as he can.
“I don’t mind,” he says. “To have a police officer there watching – that’s huge for a kid.”
At other times, worried parents will call and ask him to talk to their teenagers.
“He gets on their level,” Dedra says. “They really respect him for that.”
He lowers his voice for a minute to explain what keeps him going. He lost a young mentee to street violence once, and says it demonstrated there was “so much more work to do.”
“He would run up to me. We had a relationship built on trust,” Tommy says. “In his late teens, he was killed in a shootout. There are some situations where I think I could have done more.”
He likewise touched hearts at Hormel Foods, whose Skippy Foods plant in Little Rock, Ark., resides not far from Tommy’s home base. Team members were already following him on social media when they noticed he wasn’t able to resist SKIPPY® P.B. Bites of the Double Peanut Butter variety.
“He’s posted at least three times about how he can’t walk through the peanut butter aisle without grabbing a supply,” says Brian Olson, a member of the Hormel Foods corporate communications team at Hormel Foods.
Curiosity piqued, Brian and others set about learning more about the social media phenomenon.
“We learned quickly that Officer Norman was much more than a SKIPPY® Peanut Butter-loving police officer. His impact in our Skippy Foods plant community and across the country was evident and inspiring to say the least,” Brian says.
The SKIPPY® brand surprised Tommy in May with a large donation of peanut butter and a $10,000 check for his foundation. The company was there again several months later for Mission Give Day, a new annual event designed to help families come together and get their kids prepared for school. SKIPPY®-branded backpacks, snacks and school supplies came courtesy of Hormel Foods. Additionally, Hormel Foods employees teamed up with Matter, a nonprofit whose mission is to expand access to healthy foods, to pack 2,000 meals for Officer Norman to distribute throughout the community through his work with his Mission Give Foundation.
Getting Out Of Your Comfort Zone
Tommy is honest about the sometimes-overwhelming demands put upon him. Plenty of rest and a knack for time management help. The rest is inborn.
“I’m superman,” he laughs. “If I’m on top of my game, I can accomplish more than the average citizen.”
Indeed, he is anything but average.
“You just can’t sit home in your recliner with your feet propped up, expecting to make a difference. You have to get out there. You have to get to know people who are different,” he says.
It doesn’t happen overnight, he insists. You have to build trust, and that takes time. But this much is certain: You don’t need a uniform to do it. In fact, he’s adamant that it’s not the badge, it’s the heart that has the power.
“If this kid from North Little Rock, Ark., who didn’t really know much can get out and inspire people, then anyone can do it,” he says.
As for why he does it?
“My check comes from the city … but there’s a bigger check waiting for me at the end. To know that when my time here on Earth is done, that I’ve changed thousands of lives.”
